Job Description

OverviewThe Quality Assurance Engineer is responsible for managing ongoing Sharp business with Automotive OEM and Tier 1 Customer’s but may not be limited to these customers. In addition to quality experience, electrical, electronics, and mechanical aptitude is required for this position.ResponsibilitiesCoordinates Quality activities to meet customer objectives and satisfactionMonitor, evaluate, and generate Quality and Warranty reports using Sharp systems and Customer systems for OEM and Tier 1 customers assignedUse, update, and manage OEM, Tier 1, and Sharp data collection and information systems as assignedManage Warranty Chargeback Evaluation from OEM’s and Tier 1 customers as assignedManage Local Representatives at global customer sites and work continuously with them and Sharp Japan to meet Sharp and customer scorecard objectives as assignedContinuously improve the capabilities of the Local Representatives to be the face of Sharp and trusted first responders for the customer as assignedTalk confidently with customers to reassure them and to build strong relationships. Develop trusting and professional 2-way relationships with customers by keeping them happy while managing costsWork with local representatives to make sure that sorting is managed properly and according to inspection standards and the SOW. Verifies that costs are appropriate and approve them for work done by third parties as assignedEnsure that problem situations at customer sites are managed quickly and effectively. Ensures that the Local Representatives coordinate immediate containment and direct the activities within Sharp to deliver proper Corrective Action Report (8D) submissions to the customers within prescribed time limitsUnderstands “automotive” demands and knows what steps are required to meet themUnderstands both Advanced and Reactive Quality and can fluently work in either environmentUnderstands Sharp standards and products. Able to act as a subject matter expert on both.Willing and able to travel and work globallyRequired travel to both Sharp and customer manufacturing plants to handle first level escalations on both development and launching programsUnderstands and operates within ISO/TS/IATF requirements and proceduresPosition RequirementsPreferred: BS/BSEE, Six Sigma Certifications, and/or CQE7 years of experience in automotive manufacturingExtensive knowledge of Quality Certifications: AIAG, Six Sigma CertificationsExperience with APQP, PPAP, 8D, BIQS, Q1, SPC, 6-Sigma, IATF, etc. will definitely make the candidate more attractiveInternational experience and ability to travel globallyExperience with OEMsModerately proficient with all Microsoft Office applications but very proficient in Excel (able to sort, pivot, and filter data to draw valid and statistically relevant conclusions)Must be able to effectively communicate in the English language (written and verbally)This is a hybrid position with an established in-office expectation. The successful candidate must be able and willing to work onsite several days per week as determined by business and team needs.About Sharp Electronics Device Division (SECD)Sharp Electronics Automotive Group is responsible for the design and manufacturing of various display technologies for automotive applications. The demand for these products has been steadily growing in cars and Sharp is leading these efforts to provide cutting edge technologies for our automotive customers.Employee Perks Comprehensive, family-friendly healthcare plans (medical, dental, vision).401k retirement plan with a competitive match and plenty of financial support tools.Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)Rewarding and holistic wellness program.Training, professional development, and mentorshipFull suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)Dynamic culture eager to innovate, enhance diversity, and work smarter.The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.Compensation Statement$105,000—$120,000 USDSharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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