Job Description

Job Description

Job Description

This is your Moment. At Gila River Resorts & Casinos, we're looking for more than employees. We're looking for Moment Makers. People who combine professionalism with genuine warmth, who anticipate needs after they're spoken, and who take pride in turning everyday interactions into unforgettable experiences. Our team understands that exceptional service is about what you do, but true hospitality is about how you make people feel. 

What You'll Accomplish

This position is responsible for maintaining the integrity of the casino gaming operations and assets and performs technical, analytical and detail-oriented work concerned with auditing the financial records of the enterprise to ascertain compliance with established internal controls.

Essential Duties and Responsibilities

• Collects, organizes and analyzes daily financial paperwork from all casino gaming operations and non-gaming operations to assure that transactions such as requests, transmittals, jackpots, fills, drops and recaps are accurate and valid.
• Performs audits of departments as assigned, ensuring that all paperwork is secured upon completion.
• Assists in assuring that gaming operations are in compliance with casino internal controls to maintain the integrity and protection of casino assets.
• Performs other special projects and duties as assigned.

What You'll Need (Qualifications)

• High School Diploma or GED and one (1) year of related experience.
• Demonstrated ability to apply analytical reviews and interpret significant data relationships.
• Knowledge and ability to interpret evaluate internal controls.
• Must be proficient in the use of 10-key calculator by touch, personal computers, Microsoft Office Suite software.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest. 
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral. 
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Key Success Factors  We look for the following in every team member:

• Shows Heart – Brings authenticity and care to their work. Interacts respectfully with guests, leaders and fellow team members. 

• Hospitality Focused – Delivers personalized, thoughtful, anticipatory service. 

• Professionalism – Demonstrates accountability, dependability, and a commitment to excellence. Takes ownership of responsibilities, meets commitments, and conducts themselves in a manner that reflects organizational values and standards. 

• Growth Mindset – Approaches new tasks and situations with curiosity, seeking to understand and learn. Adapts to challenges while partnering on creative solutions. 

Anything else? Absolutely! Benefits and Perks:  When you join Gila River Resorts & Casinos, you're joining a team that values your contributions and invests in your future. From comprehensive health coverage and company-paid benefits to a generous 401(k) match, wellness initiatives, paid time off, and exclusive team member perks, our rewards package is designed to help you succeed professionally and personally. Because when our Moment Makers feel supported, empowered, and valued, they create unforgettable experiences for our guests while also thriving within their careers. (Benefits eligibility determined by hours worked and length of time in role.)

Last but not least…You Do You! We at Gila River Resorts & Casinos encourage you to be your authentic self, embrace your individuality, and enjoy the inclusive and supportive culture we offer. We embrace a wide demographic of team members, all with a shared focus of delivering an optimal guest experience.

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